Authorized Retailer Policy
Our Commitment to Quality & Authenticity
At Kashmira Professional, we are dedicated to providing salon-quality hair care products that deliver visible, lasting results. To ensure our customers always receive genuine, high-performing products backed by our brand standards, we sell exclusively through Authorized Retailers who share our commitment to excellence, integrity, and customer care.
Purchasing through an Authorized Kashmira Professional Retailer guarantees that your products are authentic, safe, and covered by our full product quality assurance and customer support.
Who Is an Authorized Retailer?
An Authorized Kashmira Professional Retailer is any salon, distributor, or online store that has entered into an official agreement with Kashmira Professional or one of our approved distributors. Authorized retailers are trained in our brand values, product performance, and usage guidelines to ensure the highest level of service and education for our customers.
Authorized Retailers are permitted to:
- Purchase products directly from Kashmira Professional or our verified distribution partners
- Sell Kashmira Professional products through approved retail and online channels
- Use official brand imagery, assets, and product descriptions provided by Kashmira Professional
- Represent the brand in a professional manner consistent with our marketing and visual standards
Why Buying from Authorized Retailers Matters
Purchasing Kashmira Professional products from unauthorized sellers — including unverified third-party marketplaces, auction sites, or non-affiliated resellers — may put you at risk of receiving:
- Counterfeit or tampered products
- Expired or improperly stored items
- Products not covered under our guarantee or return policy
- Inaccurate product information or customer support
To ensure the best results and product integrity, we strongly recommend purchasing only through Kashmira Professional’s official website, authorized salons, or verified retail partners.
Authorized Retailer Responsibilities
To maintain Kashmira Professional’s trusted reputation and ensure consistency in customer experience, all Authorized Retailers agree to:
- Sell only genuine Kashmira Professional products obtained from approved sources
- Store and handle products according to manufacturer guidelines
- Refrain from selling on unauthorized online marketplaces without written permission
- Accurately represent Kashmira Professional products, features, and pricing
- Comply with all branding, imagery, and advertising standards established by Kashmira Professional
Any violation of these terms may result in the termination of Authorized Retailer status and forfeiture of access to brand materials or product supply.
Verification of Authorized Retailers
To confirm whether a salon, store, or online shop is an Authorized Kashmira Professional Retailer, please contact our customer service team at:
📧 info@isobeauty.com
Our team will gladly verify the authenticity of a seller or product source to ensure you are purchasing safely and with confidence.
Unauthorized Resellers Notice
Kashmira Professional does not guarantee the authenticity, quality, or performance of any product purchased from an unauthorized reseller. We are unable to honor refunds, returns, or replacements for products purchased from unverified sources.
To protect our customers, Kashmira Professional actively monitors unauthorized sales and takes appropriate legal action against counterfeiters and unauthorized distributors.
Our Promise
We value the trust you place in Kashmira Professional and remain committed to upholding the integrity of our brand through responsible retail partnerships and strict quality control. Every authorized retailer reflects our mission — to deliver professional-grade, innovative hair care that empowers confidence, beauty, and lasting results.